
I remember as a college Sophomore in 1979 sitting in an accounting class thinking “is this REALLY what I want to do” for the rest of my life. While I knew following the footsteps of my dad as an accountant could certainly bring a financially stable life, was a job customarily routine and mundane fitting with my personality type? I decided it was not and switched to the poverty path Criminal Justice studies curriculum.
Looking back, no regrets– while never wealthy, every day arriving to a job whether it was working probation, detention or the past 20 years in 911, has been unique and potentially filled with a surprise. I liken it to the Chief Designer at Cracker Jacks. From being there for the Columbine High School tragedy to the report of an “under-groomed poodle”, I thought I had heard the entire spectrum of 911 calls. I was wrong.
Recently, a frantic male called about a rather peculiar situation he had encountered with the love of his life at 2 in the morning. Fortunately, (for him) he reached a stoic 911 call-taker who processed this call with utmost professionalism (unlike some of us
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Before you listen, I have one question– what has been the most embarrassing moment of your life?Now that you have your answer stored in the brains’ cavity, take notice of this situation and see how yours would rank against theirs– listen here !
As a result of this call, we have had to make some policy revisions as to the specific interview questions:
- Is it a slice, spear or original?
- Sweet, dill or kosher?
- Did you confuse Heinz with Hiney?
- Were you an active or passive participant?
- Would you like our 800# for embarrassment counseling?
- Is she familiar with the Lamaze breathing technique?
- No health insurance?– we suggest the home remedy of a bowl of pinto beans and a carbonated beverage– wait 4 hours and clear the immediate area of humans and pets.
- Do you own a pair of kitchen tongs?
- Do you own a cork screw?
- Sir, that is not how you make jalapenos!
Douglas Englebart, a great American inventor, once said– “The rate at which a person matures is directly proportionate to the embarrassment he can tolerate”.I would say this caller has fully matured.
Til next time…







































































